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Community Services

Department Alert

The Iowa Department of Human Services (DHS) has been relocated to Story County at 126 South Kellogg, Suite 101 in Ames, Iowa.

DHS determines eligibility for financial assistance programs, (including child care), investigates child and adult abuse and provides case oversight and funding for family services and foster care. 

To find out more about these services, how to file an application or contact DHS, please visit the Iowa DHS website.

General Relief

900 W. 3rd St.
Boone, IA 50036
Driving Directions

Contact Information

515-432-2480 (Fax)


Monday - Friday
8:00 a.m. - 12 p.m.
1:00 p.m. - 4:30 p.m.
Holiday Closures

Our Team

Darlene Doerder
General Assistance Coordinator
Kim Schomaker
CICS Service Coordinator
Alice Kenney
GA Assistant and Receptionist

Community Services

Boone County Community Services, CICS, and the Department of Human Services is a support network of different county and state programs to help individuals with the assistance they may need. Each program has eligibility requirements an individual or family must meet in order to receive assistance.

Social Services Building Occupants


  • Michelle Hull | 515-433-7836
  • Amber Ahrens | 515-433-7836



  • JoAnn Hanson | 515-433-4893


  • Kara Seiser  515-337-8783


  • Shannon Sproule, CICS Service Coordinator - (641) 531-9606 (cell)
  • Kim Schomaker, CICS Justice Coordinator - (641) 640-2626 (cell)

Boone County Veterans Affairs

  • Steve Cunningham, VSO Director | 515-433-4904
  • Alice Kenney, VSO, Administrative Assistant | 515-433-0593

Boone County Mental Health Advocate

  • Richey Thongvanh | 515-433-4886

Boone County General Relief

  • Darlene Doerder, GA and VA GA Coordinator | 515-433-0593
  • Alice Kenney, Administrative Assistant and Receptionist | 515-433-0593

Map & Directions

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Mission Statement

The mission of Boone County is to be accountable to its citizens in providing innovative and high-quality government services in an economical, fair, professional, and courteous manner to enhance and protect the health, welfare, and safety of those who live and work in Boone County.